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Management Team

Chad Neel
President & Chief Operating Officer, LPS Field Services (LPSFS) and LPS Asset Management Solutions (LPSAMS)

Chad is responsible for driving each company’s strategy, increasing the value of services provided to our clients, and driving each company to continue to be best in class service providers in the REO and Field Service industries. Having joined LPSAMS in 2003, Chad has held the position of Chief Operating Officer for LPSAMS since January 2004. He assumed the additional responsibility as Chief Operating Officer for LPSFS in January 2006. With over 1,000 employees, LPSAMS and LPSFS comprise the largest providers of Field Service and REO solutions under one management team. Combining overall leadership of both organizations presents unique opportunities to leverage key operational strengths and technology offerings, as well as creating other opportunities to benefit the mortgage industry.

Prior to joining LPSAMS, Chad held a number of senior management positions in the mortgage industry. Most recently, he was president and CEO of IMX, Inc. a provider of mortgage origination software solutions. At IMX, Chad raised the venture capital required to operate a start-up organization and led the company to become a successful and profitable operation. Before that, he held senior management positions at The Money Store, First Nationwide Mortgage Corporation, and FGB Realty Advisors, Inc. In these positions, he was responsible for management of various areas within the default-servicing arena, including REO, Field Services, Loss Mitigation, and Foreclosure/Bankruptcy management. Before joining FGB, Chad worked for Coopers and Lybrand.

Chad holds a BS degree in Finance from Oklahoma State University.

Randall Brown
Senior Vice President, Operations & Chief Financial Officer

Randall oversees the overall operational and financial operations for LPSAMS including the marketing, closing, title, accounting, and reporting departments. Randall joined LPSAMS in December 2003 as Vice President of Reporting and Quality Control and was promoted to CFO in August 2004.

Prior to joining LPSAMS, he was the CFO at IMX. Randall also previously held a position of Vice President at HomEq Servicing Corp where he spent two years managing the REO Department and three years overseeing the Reporting Department.

Randall holds a BBA in Accounting from the University of Oklahoma.

Milt Shaw
Senior Vice President, Relationship Management

Milt is responsible for all client and supplier relationships and has extensive background in leadership, relationship and operations management. He is also responsible for a number of key initiatives, in particular, management of our agent network to position the company to respond to current and future asset volume. His extensive real estate experience combined with the many facets of his relationship management background continues to strengthen our efforts to be a partner with clients and suppliers.

Prior to joining LPS AMS in 2006, Milt held a number of senior management positions in both the REO industry and the relocation industry.

Milt attended DePaul University and obtained his GRI and CRS designations during his time in the real estate arena.

Rob Hicks
First Vice President, Industry Relations & Risk Management

Rob serves as First Vice President, Industry Relations & Risk Management for LPS Field Services, Inc. (LPSFS) and LPS Asset Management Solutions, Inc. (LPSAMS). Rob fosters relationships with city and state officials and investors to create open lines of communications with respect to loan level issues, and emerging legislation and industry trends as the FVP of Industry Relations. Such relations assist LPSFS and LPSAMS in their continuous effort to identify, and proactively resolve potential issues that may impact the Companies, their clients and suppliers, and the default servicing industry as a whole. While, in his capacity as FVP for Risk Management - Rob oversees the Human Resources department, manages litigation, claims, and risk management initiatives for LPSFS and LPSAMS, and provides guidance to both the LPSFS and LPSAMS management staff.

Prior to joining LPSFS and LPSAMS in 2004, Rob worked as an Associate in the labor and employment department of a Cleveland law firm, and served as Of Counsel to a Cleveland law firm specializing in business, real estate and collections law.

Rob earned his B.S. degree from Ohio State University and a law degree (J.D.) from Cleveland Marshall College of Law.

Valerie Bauer
Vice President, Accounting

Valerie has managed the accounting department for LPSAMS since August 2004. She has a diverse background in accounting, operations and management.

Prior to joining LPSAMS, she was the Vice President of Operations at Outercurve, where she managed their accounting, billing, and customer support teams. Valerie was previously a member of the corporate accounting team at AIMCO (the nation’s largest Real Estate Investment Trust Company.) Additionally, she has several years of experience in property management in multi-family housing.

Ann Champlin
Vice President, Organizational Development & Effectiveness

Ann is responsible for designing and managing the development of organizational and individual programs that result in an effective and efficient workplace for both LPS Field Services (LPSFS) and LPS Asset Management Solutions (LPSAMS). Additionally, Ann creates systems to diagnose needs assessments, role and responsibility clarification, and growth programs. These programs serve to develop leadership skills through coaching, mentoring, training, and career development. Ann focuses on leveraging HR best practices across both business units as well as identifying and designing systems that enhance the employment experience and development of all employees.

Ann joined LPS Field Services in January, 2007. Ann's background includes over 20 years experience in Human Resources, including having held senior leadership positions in Northeast Ohio and operating her own business.

Ann has a B.A. in Sociology from Miami University (Oxford, OH), and Master's of Business Administration from Cleveland State University.

Pam Crocker
Vice President, Title & Evictions

Pam has been with LPSAMS for 9 years. She has over 25 years of experience in the mortgage and REO industry including originations, underwriting, title curative, closing and experience selling on the secondary market.

Kirk Fogdall
Vice President, IT Product Manager

Kirk is responsible for the support and development of the software the company uses to manage assets through the REO process. Kirk joined LPSAMS in 2003 as a business analyst.

Prior to joining LPSAMS, he worked for seven years as a UI Developer/Technical Writer for NETdelivery Corporation, a secure document delivery group out of Boulder, CO.

Scott Keeter
Vice President, Marketing

Scott’s responsibilities include the day to day operations of the Marketing department, oversight of client relationships, hiring and the development of strategic initiatives. Scott joined the LPS management staff in April of 2007.

Prior to joining LPSAMS, Scott spent over six years with Countrywide Home Loans where he held various management positions in Conventional Claims, Title and REO. Scott’s experience includes 17 years working in the mortgage banking industry, the majority of which has been in the mortgage servicing arena.

Alex Medina
Vice President, Reporting & Quality Control

Alex’s responsibilities include overseeing the reporting and quality control functions and managing the training needs for the Operation. Alex joined LPSAMS in March 2004.

Prior to joining LPSAMS, she worked for the Mortgage division of JP Morgan Chase. With over 11 years of experience in the mortgage industry, Alex has extensive experience in both Operations as well as Servicing Risk Management.

Paul Mousseau
Vice President, Marketing

Paul’s primary responsibilities include the day to day operations of the Marketing and Closing departments to include oversight of client relationships, hiring, and strategic initiatives. Paul joined the LPS management staff in June 2008.

Prior to joining LPSAMS, Paul spent over 10 years with HSBC where he was the Director of REO. He has been in the mortgage banking industry for 33 years, including time spent in originations, underwriting, late stage default and REO.
 

 



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